Classroom and Blended Online Education

The classroom gives you the hands on experience you need to reinforce the skills and knowledge you have gained either online or in the classroom.  We are also offering blended online learning options to maximize your time and to meet covid protocols.

Modern Teaching Techniques

Our instructors teach to meet the needs of all different learner types.  No more sitting in a boring classroom setting listening to the instructor talk.  We offer multi-discipline courses in our unique learning environment.  Ever used Kahoot!?  We use that in our classes to keep it fun.

What makes our CPR courses and First Aid Courses different?


Our Red Cross First Aid and CPR courses contain all of the information and knowledge necessary to build the confidence you’ll need for real world emergency situations. What sets us apart is that we believe learners need to be actively engaged in their own learning process. Who hasn’t sat in classes all day listening to the instructor lecturing about topic after topic. It is so easy to tune out and become disengaged from the learning process. First Aid and CPR are active topics. We believe in providing activities that get your body moving, as well as utilizing the most current technologies such as Kahoot games and interactive lesson plans. This enhances your ability to learn and retain the core information. We provide lots of hands on time with the mannequins so you can practice your CPR skills, choking scenario skills which we believe will build your confidence and skill set. Our instructors come with a wealth of life experience. Tracey is a retired Registered Nurse and owned a lice removal shop before embarking on this new adventure. She knows what it’s like to face a real life emergency and will share some of her experiences with you.

We offer courses at a set location or at an appropriate location requested by you.  There are certain requirements for a course to be held off-site so please check with us to ensure it meets the criteria needed to run a first aid or CPR (cardiopulmonary resuscitation) course.  In this case, we bring everything we need including our training mannequins, AED trainers, and all other PPE requirements.  If special requirements are needed such as accommodations in order for a staff to participate, we work very hard to ensure we can have everyone participate.  If a participant does not meet the requirements to pass the course, a certificate of participation can be provided on request.

If you are doing a recertification course, it is critical that you currently hold a valid certificate for the same course.  It cannot be expired by even one day, otherwise the original certificate course will need to be taken.  You will need to provide a copy of your certificate so we can ensure it meets the requirements.

We are a Red Cross Training Partner and offer courses for all your water safety and first aid needs.  If you see a course you need but do not see an open time slot, please contact us and we will do our best to set up a course to meet your requirements.  

Courses that meet legislation requirements for provincial/territorial worker safety and insurance boards are noted in the applicable course description.  We highly encourage you to ask your employer (if applicable) what course you are required to have. Please ensure prior to booking this course that you know what you need.  Thank you. 



If you are taking a blended course (part online and part in-person course), you will be receiving an invitation from Red Cross to sign up for the online portion.  If you do not receive that email from them within 24 hours of receiving this email, please contact the office as it is critical you get the online portion done before the in-person class. 

If you are taking a recertification course, your certificate must be valid at the time of the course.  It cannot be expired by even one day or you will not be able to take the course.  As well, your certificate must be from a Red Cross certified organization (if in doubt, ask us and we will let you know if your certification qualifies).

Please read our cancellation policy at the bottom of this page so you are fully informed on our policy.  

If you have a Myredcross account please register for the course with the email that you use for that account.  This will be used to ensure you get your certificate and that it gets matched up with your records.  If you use a different email, it can take some time and can often lead to delays in getting course materials.

WE ARE NUT AND SCENT FREE.  This is for the safety and comfort of all of our students and staff.  Thank you.

Please wear comfortable and loose clothing. It can be expected that there will be lots of movement during some activities and some clothing will not be appropriate for them.  We recommend pants or shorts and t-shirts/sweatshirts or something similar that will be comfortable to wear all day.

Please ensure you are registered in the right class.  Some classes have very similar names like Standard First Aid and Standard Childcare First Aid   If for some reason you registered in the wrong course, please give us a buzz and we will make sure it gets fixed.

Paladin First Aid is doing everything we can to keep you safe with physical distancing and masks in relation to Covid-19.  If you feel unwell or have any symptoms, please call us right away at 1-844-660-5423 and do NOT come to the class.  We will ensure you get rescheduled. 

Please download the Red Cross Comprehensive Guide to First Aid & CPR for your reference for the course.  As well, we are attaching the OHS Workplace Bulletins that are a required component for you to receive for this course.  Please download it for your information.

 What to bring to a course:

For recertification participants only – please email us a copy of your current certification card or bring it to class. Not all first aid programs are recognized to be recertified by Red Cross.  If you do not have it, you will be required to take the full course.  You may be asked to provide proof of age for some courses.

For blended courses only – please make sure that you complete the online portion of the course prior to class.  You will not be allowed to take the in-person course if you have not completed the online portion first.  You can take a screen shot or print out the Congratulations page from the course. 

 Pen/paper and an electronic device.  Some of our courses have electronic course material and activities like Kahoot!   If you have a phone or electronic device, please download the Kahoot app if you would like.  If you do not have access to an electronic device, please let us know right away so we can ensure we bring one for you to use.

 Snacks and drinks.  We do not offer any utensils so please ensure you have what you need for the day.  Staying hydrated is very important.

 Physical Limitations – please contact the office right away if you have any physical limitations or allergies we should be aware of.  We may be able to provide accommodations for your physical limitation where possible.


The Paladin First Aid Team







To download the Red Cross Comprehensive Guide For First Aid & CPR, click here.

Paladin First Aid – Refund/Cancellation Policy

Course Material Fees:

 Course material fees are non-refundable once materials have been issued. 

 Online Course Components and Online Only Courses: 

 Online course components and online only courses are non-refundable once issued. 

Courses with a required pre-requisite / pre-course online component(s):

 Participation in a course with a required pre-requisite is not permitted unless the participant presents written proof of the required pre-requisite prior to the completion of the course.  An in-person course with a pre-course online component(s) is not refundable if the participant hasn’t completed the required online component(s) prior to the commencement of the in-person course.


 Cancellation requests received more than 7 days prior to the commencement of the course will be refunded less a $ 10 (inclusive of GST) cancellation fee.  Cancellations received less than 7 days prior to the commencement date of the course are not refundable.


 A one-time rebooking of a course date will be permitted within 2 days of the course at no additional cost to the participant subject to course availability.

 Covid-19 / Illness:

 If a participant cannot attend a course due to Covid-19 exposure or other illness, their course will be rebooked at no additional cost to the participant.Please contact customer service toll free at 1 (844) 660-5423 or by e-mail at info@paladinfirstaid.ca