Classroom Education

The classroom gives you the hands on experience you need to reinforce the skills and knowledge you have gained either online or in the classroom.  

Water Safety Courses

Our instructors/trainers have decades of experience teaching and examining the water safety courses we offer.  We offer multi-discipline courses in our unique learning environment.

Paladin First Aid – Refund/Cancellation Policy

Course Material Fees:

 Course material fees are non-refundable once materials have been issued. 

 Online Course Components and Online Only Courses: 

 Online course components and online only courses are non-refundable once issued. 

Courses with a required pre-requisite / pre-course online component(s):

 Participation in a course with a required pre-requisite is not permitted unless the participant presents written proof of the required pre-requisite prior to the completion of the course.  An in-person course with a pre-course online component(s) is not refundable if the participant hasn’t completed the required online component(s) prior to the commencement of the in-person course.


 Cancellation requests received more than 7 days prior to the commencement of the course will be refunded less a $ 10 (inclusive of GST) cancellation fee.  Cancellations received less than 7 days prior to the commencement date of the course are not refundable.


 A one-time rebooking of a course date will be permitted within 2 days of the course at no additional cost to the participant subject to course availability.

 Covid-19 / Illness:

 If a participant cannot attend a course due to Covid-19 exposure or other illness, their course will be rebooked at no additional cost to the participant.Please contact customer service toll free at 1 (844) 660-5423 or by e-mail at info@paladinfirstaid.ca